Dubai Metro continues to be one of the most sought-after employers in the UAE, offering excellent career opportunities across engineering, maintenance, customer service, aviation, safety, and operations management. Operated by Serco on behalf of Dubai’s Roads and Transport Authority (RTA), Dubai Metro has announced multiple job openings for 2026.
These vacancies provide opportunities for both experienced professionals and entry-level candidates looking to build successful careers with one of the world’s most advanced public transportation systems. If you are seeking long-term career growth, attractive employee benefits, and a professional working environment, Dubai Metro Jobs 2026 could be the perfect opportunity.
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Company Overview
Serco is a leading international public services company operating across transportation, defense, healthcare, citizen services, and facilities management sectors. With more than 50,000 employees worldwide and thousands of professionals across the Middle East, Serco is recognized for delivering high-quality operational services.
The company manages the operation and maintenance of the Dubai Metro system on behalf of the Roads and Transport Authority, ensuring safe, reliable, and efficient transportation services for millions of passengers annually.
About Dubai Metro
Dubai Metro officially began operations on September 9, 2009, and has become one of the world’s longest fully automated driverless metro systems. The network serves millions of passengers each year through its Red and Green Lines, connecting major residential, commercial, and business districts across Dubai.
Dubai Metro is widely recognized for its advanced technology, operational efficiency, safety standards, and commitment to customer satisfaction.
Available Vacancies
Serco is currently recruiting for the following positions:
Engineering & Technical Roles
- Technician – Power Distribution
- Assistant Technician – Power Distribution (MV)
- Technician – Facility Maintenance / Plumbing
- Assistant Technician – FM / Pump Mechanic
- Technician – Equipment – ACW (Runway Sweeper / Rubber Removal Machines)
- Assistant Technician – Carpenter
- Technician – Motor Transport / Automobile Mechanic
- Technician – FM / HVAC
Leadership & Management Roles
- Team Leader – FM – MEP Plumbing
- Transition & Operational Readiness Manager
- Chief Fire Officer
Engineering & Safety Roles
- V&V and Systems Engineering Lead
- Safety & Regulatory Compliance SME
Design & Customer Experience Roles
- Service Designer
- Experience Design Lead
- Experience Design Consultant
Customer Service & Operations Roles
- Contact Centre Operator
Aviation Roles
- Instructor – General Aviation
- Maintenance Test Pilot (MTP) – CH-47
Job Responsibilities
Responsibilities vary according to the position applied for and may include:
- Performing maintenance and repair activities.
- Supporting facility management operations.
- Managing engineering systems and infrastructure.
- Ensuring safety and regulatory compliance.
- Delivering customer support services.
- Supervising operational teams.
- Designing customer experience improvements.
- Conducting aviation training and technical operations.
- Supporting transportation and logistics activities.
Salary Information
Serco has not officially disclosed salary packages for these positions. However, salaries are generally competitive and depend on qualifications, certifications, and experience.
Estimated monthly salary ranges include:
- Technicians: AED 4,000 – AED 10,000
- Team Leaders: AED 8,000 – AED 15,000
- Contact Centre Operators: AED 4,000 – AED 8,000
- Engineers: AED 10,000 – AED 25,000
- Managers and Specialists: AED 15,000 – AED 40,000+
Actual salary packages may vary according to the specific role and candidate profile.
Qualification Requirements
Applicants should possess:
- Relevant educational qualifications.
- Technical certifications where applicable.
- Strong communication and teamwork skills.
- Good English language proficiency.
- Industry-specific knowledge related to the position.
Experience Requirements
Requirements vary by role, but candidates with experience in:
- Engineering
- Transportation
- Facilities Management
- Aviation
- Customer Service
- Safety and Compliance
- Operations Management
will have a significant advantage during the recruitment process.
Employee Benefits
Serco offers a comprehensive employee benefits package that may include:
- Tax-Free Salary
- Free Meals During Duty Hours
- Complimentary Transportation
- Laundry Services
- Return Air Ticket Every Two Years
- Furnished Accommodation
- Medical Insurance
- Career Development Programs
- Professional Training Opportunities
- Multicultural Working Environment
Benefits may vary according to job grade and employment contract.
Why Work for Dubai Metro?
Working with Dubai Metro and Serco offers employees the opportunity to contribute to one of the most advanced transportation systems in the world. Employees benefit from structured career progression, international work exposure, ongoing professional development, and a strong focus on employee wellbeing.
The organization values innovation, operational excellence, teamwork, and customer satisfaction while providing long-term career opportunities across multiple industries.
How to Apply
Interested candidates should:
- Update their CV with relevant experience and qualifications.
- Search for suitable vacancies on the official Serco careers portal.
- Complete the online application form.
- Upload supporting documents and certifications.
- Submit the application for review.
Official Source Link
Apply through the official Serco careers portal:
