Premier Inn Hotels in the Middle East has announced a new hiring opportunity for a Receptionist at its busy Dubai International Airport location. This vacancy is well suited for hospitality professionals who thrive in fast-paced environments, enjoy meeting international guests, and take pride in delivering consistent, high-quality customer service.
Working at an airport hotel demands efficiency, professionalism, and warmth. Premier Inn is known globally for its reliable standards and guest-focused culture, making this role an attractive option for candidates looking to build a stable and rewarding hospitality career in Dubai.
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About Premier Inn – Middle East
Premier Inn is the UK’s largest hotel brand, operating over 900 hotels across the UK, Germany, the UAE, and Qatar. In the UAE, the brand operates through a strategic partnership between the Emirates Group and Whitbread PLC, ensuring strong operational excellence and long-term regional growth.
With 11 hotels currently operating across the Middle East and more properties planned, Premier Inn continues to expand while maintaining its reputation for comfort, value, and friendly service. The company has also received multiple awards for people practices and employer culture, positioning it as a preferred hospitality employer in the region.
Role Overview: Receptionist – Dubai International Airport
The Receptionist serves as the first and last point of contact for guests. From check-in to check-out, this role is central to delivering a smooth and welcoming front office experience in a high-occupancy airport hotel.
The position requires strong multitasking abilities, attention to detail, and confidence in handling payments and guest requests while maintaining a calm and professional approach.
Key Responsibilities
- Welcoming guests, visitors, and suppliers in line with brand standards
- Managing check-in and check-out procedures accurately
- Handling reservations, cancellations, and payment processing
- Responding to guest inquiries about services, promotions, and local attractions
- Maintaining accurate front office data and daily reports
- Coordinating with other departments to resolve guest concerns
- Encouraging guest feedback and online reviews
- Following hotel safety, security, and cash-handling procedures
Candidate Requirements
- Minimum 1 year experience as a Hotel Receptionist or Front Office Agent
- Working knowledge of Opera PMS
- Strong communication and customer service skills
- Ability to work under pressure in a fast-paced environment
- Excellent organizational and multitasking abilities
- Arabic language proficiency (reading, writing, and speaking) is required
Benefits and Career Growth
Premier Inn offers an attractive employment package that typically includes a competitive salary, company-provided accommodation and transportation, medical insurance with dental coverage, air tickets, and balanced working hours. The brand strongly promotes internal career progression, offering training and development opportunities for long-term growth.
How to Apply
Interested candidates can apply online through the official recruitment portal:
