Looking to advance your career in the UAE logistics and freight forwarding industry? A growing logistics company in Dubai is now hiring an experienced Customer Service Manager. This is a great opportunity for professionals with strong leadership and client management skills to join a dynamic team.
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Company Overview
TAD Logistics is an emerging player in the freight forwarding and logistics sector in the UAE. The company focuses on delivering efficient shipment solutions, strong client relationships, and high-quality customer service.
With a commitment to operational excellence and customer satisfaction, TAD Logistics provides a professional environment where employees can grow and develop their careers.
Available Vacancy
- Customer Service Manager (Freight Forwarding)
Job Responsibilities
As a Customer Service Manager, your key responsibilities include:
- Leading and managing the customer service team
- Handling key client accounts and ensuring high service standards
- Coordinating with operations teams, carriers, and agents
- Resolving customer queries and escalations efficiently
- Building and maintaining strong relationships with clients
- Monitoring service performance and improving processes
Salary Information
Salary packages are competitive and based on experience:
- Attractive monthly salary
- Additional benefits as per company policy
Exact salary details will be discussed during the interview.
Qualification Requirements
Candidates should have:
- Bachelor’s degree in Logistics, Business Administration, or related field
- Strong communication and interpersonal skills
- Ability to manage multiple clients and priorities
- Leadership and team management skills
Experience Required
- Experience in freight forwarding or logistics customer service (mandatory)
- Prior experience in a supervisory or managerial role preferred
- Strong problem-solving and decision-making abilities
Benefits
Working with TAD Logistics offers:
- Competitive salary packages
- Career growth opportunities
- Exposure to logistics and freight forwarding operations
- Professional and collaborative work environment
Job Details
- Position: Customer Service Manager
- Location: Dubai, UAE
- Industry: Logistics / Freight Forwarding
- Job Type: Full-Time
How to Apply
Interested candidates can apply by sending their updated CV to:
Ensure your CV highlights logistics experience and leadership skills
Mention the position in the subject line
