Are you seeking a rewarding retail leadership role with a globally recognized brand? Emirates Careers 2025 brings an exciting opportunity as The Emirates Group announces an official Store Supervisor job opening in Dubai. This role is ideal for experienced retail professionals who thrive in fast-paced environments and are passionate about team leadership, premium customer service, and brand excellence.
The Emirates Group is one of the world’s most prestigious aviation organizations, known for innovation, quality, and professionalism. Expanding its retail footprint across the UAE, Emirates is strengthening its Official Store operations, offering candidates the chance to be part of a globally diverse and dynamic workplace.
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About Emirates Official Store
The Emirates Official Store showcases exclusive branded merchandise, allowing customers and aviation enthusiasts to connect with the iconic Emirates experience. Located in high-profile destinations across Dubai, these stores reflect the airline’s premium identity. With continued expansion, the Store Supervisor plays a critical role in maintaining operational excellence and driving commercial success.
Job Overview: Store Supervisor – Emirates Group
The Emirates Official Store Supervisor works closely with Merchandise Support Controllers and the Manager – Merchandise, overseeing daily operations across multiple locations, including:
- Emirates Group Headquarters (EGHQ)
- Emirates Group IT (EGIT)
- dnata Travel Centre
- Dubai International Airport (DXB)
- The Dubai Mall
This position focuses on retail supervision, sales performance, inventory coordination, and ensuring all outlets meet Emirates’ premium brand standards.
Key Responsibilities
Retail Operations
- Supervise daily store activities across UAE locations
- Ensure branding aligns with CCMB and Visual Style Guide standards
- Drive sales performance and meet financial targets
- Conduct regular store visits and performance reviews
Inventory & Logistics
- Oversee inventory control and SOP compliance
- Manage annual and periodic stock counts
- Coordinate product deliveries with internal teams and partners
Planning & Reporting
- Maintain a rolling marketing calendar
- Prepare weekly and monthly operational reports
Team Leadership
- Lead and motivate retail sales teams
- Prepare monthly staff rosters
- Uphold exceptional customer service standards
Additional Responsibilities
The role also supports visual merchandising updates, POS compliance, and temporary store setups at major aviation events such as the Dubai Airshow and Arabian Travel Market. Responsibilities extend to coordination with Dubai Duty Free and operational oversight of the Dubai Mall Flight Simulator Zone.
Required Qualifications & Skills
- Proven experience in retail or sales environments
- Prior supervisory or leadership experience preferred
- Strong English communication skills
- Analytical and reporting capabilities
- Proficiency in MS Word, Excel, and PowerPoint
- Airline or regional market knowledge is an advantage
Salary & Benefits
Emirates offers a competitive package including a tax-free salary, exclusive travel and hotel discounts, and a premium working environment in Dubai.
How to Apply
Interested candidates should apply via the official Emirates Group Careers portal by completing the online application and uploading an updated CV.
